Tennis Season Coach – Help
Training plans, Performance Camp and season planning for tennis coaches – built on the weapon method. For iPhone and iPad.
Email us at [email protected]. We usually reply within a few days. For technical problems, use “Info → Report a problem” in the app – the email then already contains the app version and error messages.
FAQ
How do I restore my purchases on a new device?
Sign in with the same Apple Account, open the shop in the app and tap “Restore purchases”.
How do I cancel my Pro subscription?
On iPhone or iPad: Settings → your name → Subscriptions → Tennis Season Coach → Cancel Subscription. Cancel at least 24 hours before the period ends. Deleting the app does not cancel a subscription.
How does the free trial work?
The purchase dialog shows its length. Unless you cancel at least 24 hours before it ends, the paid subscription starts. If you cancel earlier, you keep full access until the trial ends.
How do I get a refund?
Refunds are handled exclusively by Apple. In the EU you can usually cancel an order within 14 days in your Apple Account under “Purchase History”. Apple’s terms govern everything else.
Can children buy anything?
The player role is free and shows no prices. Purchases are only available in the coach role. With Apple’s Family Sharing (“Ask to Buy”) parents must approve every purchase.
How do I get the same data on iPhone and iPad?
Sign in to iCloud with the same Apple Account on both devices. iCloud sync is on (Info → iCloud sync); changes appear on the other device shortly. The data is stored in your own iCloud, not with us.
How do I move my players and plans to a new device?
The easiest way is iCloud sync with the same Apple Account. Alternatively, create a backup file under “Info → Backup” and open it on the new device.
How do I get the timer on the Lock Screen?
Start a session with “Start live”. The timer appears as a Live Activity on the Lock Screen and in the Dynamic Island, and you get a notification at every block change. Allow notifications when iOS asks. You can turn both off in iOS Settings under Tennis Season Coach.
How do I set up the widget and Siri?
Widget: long-press the Home Screen → “+” → Tennis Season Coach. Siri: say for example “When is my next training in Tennis Season Coach” or “Start training with Tennis Season Coach”. All commands are listed in the Shortcuts app.
How do I add my sessions to the calendar?
In the season plan (or under “Training” for players) tap “Add to calendar”, choose the time and you’re done. The app only gets write access and never reads your events.
How do I delete all data?
Under “Info → Delete all data”. With iCloud sync this also applies to your other devices. Your purchases remain stored with Apple.
Does the app work offline?
Yes. All drills, plans and timers work on court without a connection.